FAQ

Who are AllClear?

AllClear are a specialist insurance company, with many years experience in dealing with the travel insurance needs of people with pre-existing conditions.

AllClear Personal, our flagship product, is the UK market leader in travel insurance for travellers with pre-existing medical conditions.


Does AllClear offer medical advice?

AllClear do not offer medical advice, but are able to quickly assess your travel insurance needs using our comprehensive ‘medical assessment database’. We recommend that you seek professional medical advice, perhaps from your GP, well in advance of travel. The contents of this site are intended for information purposes only.


What is a pre-existing medical condition?

AllClear consider that if you have taken any medication, or received treatment for any condition/s in the last two years by a doctor or at a hospital, then you have a pre-existing medical condition. However, many other insurers ask questions about all heart, cardiovascular or circulatory conditions occurring at any time in your life.


Are there certain destinations to which I should avoid travelling if I have a particular medical condition?

If you have a particular medical condition, certain destinations may be more favourable than others. Visit our ‘Condition’ and ‘Country’ pages to find out more about the affects of climate, altitude and depth. AllClear4You is purely a general information site.


Are there any medical conditions that I should not travel with?

There may be certain circumstances when it is deemed unwise for you to travel, for example, if your condition is unstable, or if you have recently undergone an operation. Visit our ‘Condition’ pages for more information but, always seek confirmation from your GP or health practitioner that you are “fit to travel”.


Why do I need insurance cover for my pre-existing medical condition(s)?

When travelling abroad medical treatment can be very expensive. Should you require assistance, and are not covered for your medical condition, it could be a very costly experience.


I have a pre-existing medical condition, but I am going on a cruise holiday, can AllClear provide travel insurance for me?

We have a specialist cruise travel insurance product, AllClear Cruise, which provides cruise travel insurance to cover pre-existing medical conditions, for travellers of all ages. Our specialist cruise travel insurance also provides additional cancellation cover up £25,000. AllClear's cruise travel insurance covers almost any pre-existing medical conditions including: Diabetes, angina, arthritis, asthma, cancer, heart conditions, high blood pressure, high cholesterol, epilepsy.
Get a Cruise Travel Insurance Quote Now!


I am planning on going for treatment abroad for my medical condition – can AllClear provide travel insurance?

We have a specialist travel insurance product if you are travelling to have medical treatment abroad or elective surgery abroad -AllClear Treatment Abroad. This travel insurance provides cover for all pre-existing medical conditions and in most cases there are no age limits! We also include special benefits in the event that your recovery from treatment extends past the anticipated date.
Get a travel insurance quote for medical treatment abroad.